Cancellation policy

Pre-orders

You may cancel your pre-order at any time before it has been dispatched and receive a full refund to your original payment method.

To cancel, please email sian@megpippa.co.uk with your name and order number.

If the expected dispatch date changes significantly, we will contact you. You may choose to continue with your order or cancel it for a full refund.

Once your order has been dispatched, our standard Return and Refund Policy applies. This includes your statutory right to notify us within 14 days of receiving an online order if you wish to cancel, and then return it within the following 14 days.

This policy does not affect your statutory rights.